The Uniform Guys:  Uniforms & Work Wear | Shop Online | Australia Wide Delivery - All prices inc GST!

 

 The Uniform Guys - Customer Service

COVID-19 VIRUS UPDATE | The Uniform Guys are trading as normal.

UPLOAD YOUR LOGO/S

Please upload your artwork/logo files for your order via this form.

(You can do this at any stage during or after you place the order).

We will contact you to confirm your artwork as we progress with your order.

NOTE: This form will close once you have successfully submitted your files and you will receive a confirmation email and ticket ID.

1000 characters left
If you require a Quotation please use our Contact Us/Request a Quote form.
Embroidery proofs and Screen printing mock ups are issued 3-4 working days once your order is placed.

Please ensure your order meets the minimum for Embroidery or Screen Print or contact us to discuss your requirements.

Add files
Please ensure you remove ALL SPACES in your file name - replace with underscores _ as having multiple spaces can cause the upload to error.

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Christmas2014TheUniformGuys

CHRISTMAS CLOSURE & TRADING DATES 2020/2021

Closed on and from Wednesday 23rd of December 2020 and re-opening Monday the 11th January 2021.


IMPORTANT - What this means for your order/enquiry:

  • We are still open and trading up until the 23rd of December, however please read on for important order processing information.

  • We will still be online and accepting orders during the closure period, however as our warehouse and most of our suppliers warehouses are also closed during this closure period, we are unable to dispatch or decorate orders until after Monday 11th January.

  • Embroidery/Screen Print Orders: Any orders placed on or after the 20th of November 2020 requiring decoration (Embroidery, Screen Print, Heat Press etc) will most likely be delivered in January (some orders may dispatch and or deliver prior to the closure period). We will confirm with you as soon as possible your likely delivery date, and we will be working to have all orders through production as quickly as possible in the new year.

  • Plain Uniform Orders: Orders for plain items (without Embroidery etc) placed after the 9th of December may not be dispatched and/or delivered until after the 11th of January depending on stock availability (some of our suppliers are closed earlier than this date for dispatch). We will advise you of your delivery date once you order.

  • Sublimated Orders: Any orders placed on or after the 11th of November 2020  for Sublimation will likely deliver in January (as our factory closes over the Christmas period and this extends the 4-6 week general ETA for custom Sublimated orders by an approx 2 additional weeks). We will confirm with you as soon as possible your likely delivery date.

  • Any orders placed during the closure period will be processed from the 11th of January. 

  • Any emails and enquiries submitted during the closure period will also be responded to from the 11th of January.

  • Australia Post and Couriers do not deliver on public holidays, so deliveries may be delayed over the Christmas period. Please also note that there can often be delays with deliveries due to the busy delivery loads of Couriers during the festive season. 

  • COVID-19 IMPACT ON FREIGHT AND DELIVERIES: Due to the increase in freight handling due to large volumes of online orders/shipping and the impacts of border closures, less freight flights available etc this may mean an increase in delivery times. Unfortunately this is beyond our control and we apologise in advance if any delivery over our standard time frame occurs. We ship express where possible to ensure your order is delivered as soon as possible. We apprecaite your patience and understanding during this time.

Please be assured we are working to get all orders dispatched as soon as possible and all enquiries attended to as promptly as possible!

If you require your order urgently or have a deadline, please contact us to discuss your requirements.

 

 


 

From all of us at The Uniform Guys we wish you a Merry Christmas and a Joyful and Prosperous New Year!
We sincerely appreciate your patronge and we look forward to continuing to assist you in 2021.

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